Returns-Portal
Open your order using the order number, zipcode or email address.
This is how it works
Select the items to be returned and make sure they are in their original condition. Print out the returns label, pack the goods properly and take the parcel to the nearest shipping service provider.
A flat rate of €4.99 will be deducted from your refund amount when you return the goods. This amount is used to offset the CO₂ emissions caused by shipping and at the same time promotes more environmentally conscious shopping behaviour.
